Encourage peer-to-peer learning and knowledge sharing
Create platforms for agents to connect, learn from each other and build long-lasting relationships. We recently launched a monthly masterminds meeting, in which top-producing agents and dynamic team members with unique points of view share specific tips and guidelines for success. This initiative has been very well received, and it speaks to a broader need among new and experienced agents for peer-to-peer connection.
When it comes to keeping talent and deepening your employees’ feelings of connection with your brokerage, I recommend companies look within and make investments in educating and creating spaces for mentorship within the team you have.
4. Invest in their well-being, not just their bottom line
Top performers are often high-achievers and prone to burnout. Prioritize their well-being and mental health. I would venture to say the majority of our employees are high-achieving workers, so this tip extends to them as well.
Offer wellness programs
Encourage healthy habits with locally hosted fitness classes, mindfulness workshops and access to mental health resources. I also recommend including a short breathing meditation at the end or beginning of certain group meetings to set the tone and align everyone’s focus.
Mindfulness is very important to me personally and our Director of Agent Marketing, Lesley Stern, inspired me to take this a step further with the team — she always leads meetings with a grounded sense of purpose and direction.
Promote work-life balance
Although today’s nonstop communication style makes unplugging a challenge, I must stress the importance of putting work aside when it’s time to put it aside. Discourage “hustle culture,” and emphasize the importance of personal time and family.