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Software leader Rentec Direct wins gold for unmatched support and customer satisfaction in 14th annual North American competition.
GRANTS PASS, OR , Jan. 15, 2025.— Rentec Direct has been awarded Gold for Most Customer Friendly Company of the Year in the 14th annual Best in Biz Awards. This achievement marks the seventh year the property management software leader has been recognized in the prestigious North American business awards program, celebrating an unwavering commitment to exceptional customer support and satisfaction.
Rentec Direct’s advanced software platform delivers personalized and reliable support to 400,000 active users, empowering landlords and property managers to operate their rental properties with confidence. The 2024 judging panel praised Rentec Direct’s unique customer support model, prioritizing client satisfaction and retention. This distinctive approach has led to a 40% decrease in account cancellations among new users. Unlike its competitors, Rentec provides complimentary onboarding services and customized support including new user webinars, weekly live training sessions and account setup assistance.
One Rentec Direct client said: “The customer service and technical support are outstanding. The support team has been instrumental in assisting me several times, offering expert guidance on the software’s technical aspects. This guidance has significantly improved our daily workflow efficiency.”
Since its inception in 2011, Best in Biz Awards is the only independent business awards program judged annually by editors and reporters from North America’s most respected top-tier publications. The 2024 judging panel included representatives from Barron’s, Computerworld, the Los Angeles Times, Wired and others. Judges evaluated hundreds of competitive entries, recognizing companies making a meaningful impact on their clients, employees and communities.
“Each year, our judges face the challenge of determining winners among equally compelling entries with varying strengths, poring over details and analyzing minute differences to find out who has had the edge,” said Best in Biz Awards staff. “As in years past, what sets our winning companies apart is not just their growth numbers, patents or outside validation of their strength. A true sign of a Best in Biz Awards winner is the positive impact they have in the world—the benefits they bring start with their employees, impact their clients and fill the local and global communities they operate in.”
Winners were recognized across 100 categories in the 2024 Best in Biz Awards. For a full list of categories and winners, visit: www.bestinbizawards.com/2024-winners.
About Rentec Direct
Rentec Direct provides industry-leading property management software and tenant screening solutions for real estate professionals. Key features include online rent payments, a mobile app and tenant portal, vacancy listing syndication, and accounting tools. Founded in 2007, Rentec Direct is the third-largest software in its sector and is consistently the highest-rated by investors, landlords, and property managers. Recognized on the Inc. 5000 list of fastest-growing private companies for eight consecutive years, Rentec Direct was also named Real Estate Company of the Year in the 2024 American Business Awards and listed among the U.S. Chamber of Commerce’s Top 100 Small Businesses. www.rentecdirect.com
About Best in Biz Awards
Since 2011, Best in Biz Awards has been the only independent business awards program judged by a who’s who of prominent reporters and editors from top-tier publications from North America and around the world. Over the years, judges in the prestigious awards program have ranged from Associated Press to the Wall Street Journal and winners have spanned the spectrum, from blue-chip companies that form the bedrock of the global economy to some of the world’s most innovative start-ups and nimble local companies. Each year, Best in Biz Awards honors are conferred in two separate programs: North America and International, and in 100 categories, including company, team, executive, product, and CSR, media, PR and other categories. For more information, visit: www.bestinbizawards.com.
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